Billing framework agreements and call-offs

Why does a framework agreement bill nothing on its own?

Because it only defines how future orders are priced. Money falls due only when the client calls off work.

Valtor treats the framework as the rate card and the rulebook and creates no charge from it. Nothing can be billed twice — once as the framework and once as the order.

How is a call-off billed?

1. Your client orders extra work, for example three more infomercials.
2. You upload the signed order form or call-off.
3. Valtor drafts the call-off on the framework's rates and terms, each value with its source.
4. A person approves the call-off; it gets its own billing schedule.
5. If the framework requires a purchase-order number, the invoice waits until your client adds it through a secure link.
6. Finance approves and sends the invoice.

What goes wrong without this separation?

• Call-offs are billed at old rates after the framework's prices changed.
• Work ordered by email is never invoiced.
• The client's accounts payable rejects an invoice because the PO number is missing.

Questions and answers